The status “Label created” appears in my shipment and it hasn’t changed for several days. What happens?

The sender of your shipment has sent us the information about it, but has not yet delivered it to us. It is not yet in our network or in any of our facilities, so we suggest you contact your provider so that they can provide you with more information. Unfortunately, from GLS we cannot offer you information on delivery times of the shipment until we have it physically.