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  1. Yogi's Zendesk Account
  2. GLS Spain

GLS Spain

  • I need to pick up a parcel at a GLS Parcel Shop collection point but I can’t go. What should I do?
  • How much do I have to invest to become a GLS Parcel Shop collection point?
  • I want my shipments to be insured. What is the standard insurance? Is it possible to obtain additional insurance?
  • What sizes and weights can my shipments be?
  • Which destinations can I ship to with GLS?
  • I would like to cancel an order sent to me with GLS. How can I do that?
  • I have to receive a shipment with GLS and I will not be at the address provided. Can someone else receive it? Can I change the address?
  • What does the status of my shipment mean?
  • The status “Label created” appears in my shipment and it hasn’t changed for several days. What happens?
  • I will be ABSENT at the delivery address. What can I do to receive my shipment?
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